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OEM fiche diagrams
Interactive OEM fiche diagrams for your dealership website
Your customers pick their motorcycle, open the exploded parts diagram for the assembly they are working on, click the number on the drawing, and add the exact OEM part to the cart your store already uses. No separate catalog site, no phone call to the parts counter, no guessing at a part number.
01 / 08
What a parts fiche is
In one line: the manufacturer's exploded drawing of an assembly, paired with a numbered list of every component in it.
Each callout number printed on the drawing maps to a row in the list, and each row carries the OEM part number, the description, and the quantity used in that assembly. The word itself is a leftover from microfiche: before parts catalogs moved onto computers, dealers stored those drawings as photographic sheets and read them on a lit magnifying reader bolted to the parts counter.
Microfiche became the electronic parts catalog (EPC) — first a disc, then a desktop program, then a hosted web application. Same drawings, same illustrated parts list (IPL), delivered as software instead of film. The vocabulary never moved on. A parts manager still says "pull it up on the fiche", and a rider searching at 11pm still types the name of their bike followed by the word fiche rather than "exploded parts diagram". If a dealer's website never uses the word, the people looking for it have a harder time finding the dealer.
Why the counter tool is not the storefront tool
The distinction that matters is who the tool is built for. Counter microfiche and DMS-integrated catalogs are made for a trained parts person: dense, fast, keyboard-driven, and aimed at producing an accurate picklist that gets keyed into the dealer management system. Their success measure is staff throughput.
An online fiche is made for the customer. It has to load on a phone, explain itself with no training, show a price and an availability state, and end in a cart. Its success measure is orders placed without anyone from the dealership touching them. Those are two different products, and most dealerships need both. This page is about the second one — the fiche that lives on your public storefront.
02 / 08
How our fiche diagrams work, step by step
Outcome: a shopper moves from motorcycle to exact OEM part without decoding a catalog or leaving your store.
The flow below is what your customers see. Everything in it runs against your own catalog: the parts, the prices, and the products are yours, not a generic catalog parked next to your website on somebody else's domain.
Choose a diagram category
The selected motorcycle narrows the catalog down to its own diagram categories, so nothing irrelevant is on screen.
Open the exploded diagram
The fiche diagram renders with its numbered hotspots, so a shopper can point at a part instead of describing it.
Read the linked parts table
Every reference number has a row: OEM part number, description, price, and product image where the part maps to your store.
Add to cart or request a quote
Purchasable parts go into your store's own cart. Parts you cannot sell directly can route to a quote request instead.
Share a deep link
Diagrams and preselected motorcycles have links that reopen that exact state, so staff can send a customer straight to it.
Supersessions resolve to the part you can actually sell
OEM part numbers get replaced constantly. When an older number has been superseded, the replacement path points at the current SKU, so the shopper lands on something orderable instead of a dead catalog number and an empty results page. The mechanics of supersession chains are covered in part supersessions explained.
Built for the phone, not shrunk to fit it
A fiche sheet designed for a lit desktop reader is close to unusable when it is simply scaled down to a six-inch screen. The mobile diagram viewer is touch-friendly, which matters more than it sounds when most parts browsing happens in a garage with a phone in one hand. More on that failure mode in why traditional catalogs fail on mobile.
Custom diagrams where they are configured
Some things a dealer sells have no OEM drawing: a plastics kit, an accessory line, a workshop assembly built from parts that live in different fiche sections. Custom diagrams cover those cases with the same numbered-hotspot behavior as an OEM fiche, where they have been set up for the dealer.
03 / 08
What it looks like on a live storefront
Note: every screen below is a real product state from a dealer storefront, not a mockup.
04 / 08
Brands you can put on the fiche
Outcome: one parts experience across the marques your dealership is actually signed for.
- KTM
- Husqvarna
- GasGas
- WP
- Beta
- Sherco
- Yamaha
- Ducati
- Suzuki
- Kawasaki
- CFMOTO
- Goes
- Talaria
- Can-Am Off-Road
- Sea-Doo
- Ski-Doo
- Lynx
- Rotax
- Evinrude and Johnson
Coverage is never a blanket promise. Which brands, models, and diagrams appear on your storefront depends on the dealer's authorized catalog and on the product mapping behind it — the same condition that applies to every capability described on the features page. Parts Finder Software is not an official application of KTM, Husqvarna, GasGas, Beta, Sherco, or any other vehicle brand, and does not represent them. Dealers must be authorized and must hold the rights to the catalog, diagram, document, pricing, and stock data they display.
05 / 08
Where the fiche runs
Outcome: the fiche joins the store you already operate instead of replacing it.
Shopify
The documented storefront modules are built primarily around Shopify, using its catalog, product, and cart context. The app is listed as KTM Parts Finder Connector on the Shopify App Store.
Any storefront, via the widget embed
The parts finder mounts into a page through a single container element — partsFinderRoot — with the dealership domain and
country code as attributes, plus one script and one stylesheet. Custom storefront work is assessed separately.
Alongside your DMS
Where the dealer's dealer management system supports the workflow, catalog, stock, and web orders can be connected — see syncing Lightspeed DMS with Shopify parts.
06 / 08
Fiche software compared
Outcome: pick the category that matches your bottleneck, not the longest feature list.
"Fiche software" covers three genuinely different product categories. They are not ranked; they solve different problems, and plenty of dealerships run one from each.
Counter microfiche and DMS fiche
Electronic parts catalogs used by trained staff at the parts counter and inside the dealer management system — ARI PartSmart, HLSM online microfiche, Fiche for DX1 and similar. Broad multi-brand archives, built for picklist accuracy and counter speed.
eCatalog website platforms
Dealer-website vendors that bundle a consumer-facing eCatalog into a hosted site. The rider self-serves the diagram, and the catalog comes as part of the website package, on that vendor's platform.
Storefront-embedded fiche
The category this product is in: the fiche, the fitment check, and the cart action render inside the storefront you already run, and checkout stays native to your store.
The longer versions of that comparison live in the blog: parts lookup software for powersports dealers walks all three categories with a capability table, PartSmart alternatives for online dealers covers the counter-tool question specifically, and Shopify fitment apps compared looks at what else can sit on a Shopify product page.
07 / 08
What it changed for one dealer
Outcome: fewer wrong parts ordered, fewer pre-sales questions, more mobile checkouts.
ASM Shop, a Norwegian motorcycle dealer, moved from manual, offline ordering and clunky desktop schematics to interactive fiche diagrams with automatic stock alignment. Twelve months after the rollout: monthly e-commerce sales grew 15x, the customer returns rate fell from 12% to 1.75%, mobile checkout conversion went from 0.82% to 6.35%, and pre-sales fitment tickets dropped by 45%.
The returns number is the one worth staring at. Wrong-part returns are what a bad parts lookup costs a dealership in cash, and they are the clearest signal that shoppers are guessing. The full write-up is in the ASM Shop case study.
08 / 08
Fiche diagram questions dealers ask
- What is a parts fiche?
- An exploded drawing of one assembly plus a numbered list of the parts in it, with OEM part numbers and quantities. The name comes from the microfiche sheets dealers used before parts catalogs became software. There is a longer explanation in what is a parts fiche.
- Do I need OEM authorization to show fiche diagrams?
- Yes. Dealers must be authorized and must hold the rights or permission required for all catalog, diagram, document, pricing, stock, and brand data displayed through their storefront. Parts Finder Software supplies the software layer, not the rights.
- Does it work on Shopify?
- Yes — the documented storefront modules are built primarily around Shopify, and the app is published on the Shopify App Store. The same parts finder can be embedded in a non-Shopify storefront through the widget container, with the integration scoped separately.
- Does it handle superseded part numbers?
- Superseded numbers resolve toward the current SKU, so shoppers reach a part they can order rather than a discontinued number. Replacement and supersession paths are also surfaced on the product page when the original part is no longer the preferred option.
- Does the fiche work on a phone?
- Yes. The mobile diagram viewer is touch-friendly where it is configured, and model selection, diagrams, product cards, drawers, and filters adapt to phone, tablet, and desktop layouts.
- Can I show diagrams the manufacturer does not publish?
- Custom diagrams can be configured for assemblies, kits, or accessory lines that have no OEM drawing. The dealer controls the diagram source, the custom diagram content, and how each hotspot resolves to a product.
- What does it cost?
- Three monthly plans: Starter at $299, Professional at $599, and Enterprise at $999 USD per month. The visual OEM parts finder, My Garage, compatibility and fitment, and add-to-cart are in the Starter plan. The initial monthly payment is covered by a 14-day money-back guarantee. Full detail on the pricing page.
- How long does implementation take?
- It depends on the work in front of it rather than on a fixed schedule: the storefront platform, brand rights, catalog and product data readiness, theme and language setup, and the market structure of the store. Every plan includes help with the initial rollout, including the store and product work needed to put the core experience in place. A demo call is where that scope gets separated into what is ready, what needs data work, and what should be scoped as custom.
Book a demo
See the fiche running on your own catalog.
Bring your store, your brands, and your current parts workflow. We will walk the fiche flow end to end and separate what is ready today, what needs catalog work first, and what should be scoped as a custom integration.